Chat360 - Notice history

Chat360 Portal - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2025
Feb 2025
Mar 2025

Campaigns - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2025
Feb 2025
Mar 2025

Chatbot Channels - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2025
Feb 2025
Mar 2025

Whatsapp Template API - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2025
Feb 2025
Mar 2025

Live Chat - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 99.41%Mar · 100.0%
Jan 2025
Feb 2025
Mar 2025

WhatsApp Session Message API - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2025
Feb 2025
Mar 2025

WhatsApp Bulk Campaign API - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2025
Feb 2025
Mar 2025

Analytics - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2025
Feb 2025
Mar 2025

SMS API - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2025
Feb 2025
Mar 2025

Event Webooks - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2025
Feb 2025
Mar 2025

Incoming Messages - Operational

99% - uptime
Jan 2025 · 100.0%Feb · 98.37%Mar · 100.0%
Jan 2025
Feb 2025
Mar 2025

Message Delivery - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2025
Feb 2025
Mar 2025

WhatsApp Channel - Operational

100% - uptime
Jan 2025 · 100.0%Feb · 100.0%Mar · 100.0%
Jan 2025
Feb 2025
Mar 2025

Notice history

Mar 2025

No notices reported this month

Feb 2025

Some disruptions to Cloud API messaging
  • Resolved
    Resolved

    Meta has resolved the issue: "We have recovered from an earlier outage impacting Cloud API, and services have now been restored. We apologize for any inconvenience that this may have caused."

    META also informed that messages sent during the incident will not be recovered and cannot be resent to the webhooks.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We have identified the cause of message delays affecting Cloud API numbers as a Meta issue and we’re awaiting their response.

    Meta have acknowledged this issue on their status page "Our engineering teams have identified the root cause of the medium disruptions impacting webhooks on WhatsApp Cloud API. We are currently deploying the fix and the expected deployment time is in 8hours. We will provide another update within 4 hours or sooner if additional information is available."

    Our engineering team is preparing a workaround to mitigate the issue for WhatsApp Business Accounts with a single number until Meta resolves the issue on their side.

Jan 2025

No notices reported this month

Jan 2025 to Mar 2025

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